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**Most items are made-to-order with an estimated production time of 12-15 business days**

Policies, Terms, & Conditions

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Melville. Copyright © 2023

 

Credit Cards

We accept the following credit cards: Visa, MasterCard, AMEX, and Discover. There is no surcharge for using your credit card to make purchases. Your credit card will be billed upon placing the order.

 

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

 

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Melville reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

 

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Melville signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

 

Out-of-Stock Products

All of our candy is made to order, so out of stock are very rare. In the case of an out of stock item a member of our customer service team will reach out to you to discuss a solution. You may cancel your order at any time prior to shipping.

 

Privacy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. 

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Melville site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

 

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

 

Returns

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.

 

Shipping Policy

Shipping Time - Most orders are shipped with in 5-7 days of being placed. Seasonal demands might extend lead times, please consult with our customer service team if you have questions about our lead times.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Melville or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

 

Taxes

Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

  

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Melville shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Melville shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Melville shall immediately issue a credit to your credit card account in the amount of the incorrect price.